RECRUITINGSTRATEGIES
ByLizRyan
Ratherthanstickingwiththestandardrecruit-and-selectmodel,companieslookingforserioustalentneedtosellthemselvesaswell
IfweenduponedayinsomethinglikeAldousHuxley'sBraveNewWorld-aplannedsocietyinwhichkidsareassignedtheirfutureoccupationsbythethirdgrade-someofthelittletykeswillsurelyendupinhuman-resourcestrainingclasses,learningaboutthetwostepsinvolvedinstaffing:recruitingandselection.
PeopleinHRhavebeentalkingaboutrecruitingandselectionaslongasIcanremember-andforjustaslong,deludingthemselvesaboutthewayweoughttobehiringmid-andsenior-levelexecs.
HARDTOFIND.Recruiting,aswehavepracticedit,hasmeantcastinganettoalerttherightpeopletoajobopportunity.Oncetheylineupatyourdoor,figurativelyspeaking,youstartthesecondstage-selection.Thatmeanspickingthebestpersonandmakinganoffer.Seehoweasyitis?
ThisprocesscallstomindthelongshoremeninOntheWaterfront(starringthelateMarlonBrando),whowaitedtobecalled-ornot-forworkeverymorning.AVietnamesefriendofmineexperiencedthisinreallife,whilelanguishinginaHongKongrefugeecampbeforehisimmigrationtotheU.S.SoIknowthereareplaceswhereexcellentcandidatessitandwaittobeselected.
NotintheKnowledgeEconomy,however-norinthecompetitivemarketplaceforsenior-leveltalent.Notachance.Eveninthisstill-not-rosyjobmarket,reallygoodcandidatesarehardtofind.Theproofisthatexecutiverecruitersarestillearningnicefeesforfindingpeoplewhocanmakeadifferenceinacompany'sfortunes.
FOURVARIETIES.Moreover,employersareaddingslotsverycautiously,andsomuchisridingoneachemployee'sperformancethatit'svitaltofindtherightpeople.Andthisiswhyit'sessentialforcompaniestoabandontherecruitingandselectiontraditioninfavorofabetterapproach-onethatIcall"vetandwoo."
Idevelopedthevet-and-woomentalityduringthelaborshortagedaysofthetechboominthemid'90s.Duringmyemployer'srapidgrowthitbecameobviousthateverysenior-levelcandidatewasasignificantpersontousinonewayoranother.Generally,theyfellintofourcategories(using"he"forsimplicity):
1.Thecandidatewasbothsolidandsoldonus,andwewouldpursuehimlikeacheetahafterathree-dayfast.
2.Thecandidatewassoldonus,butnotrightforusrightthen.Sowewouldkeepthedooropen,becausehemightbeaterrifichireinsixmonthsorayear.
3.Thecandidatewasn'tsoldonus-redalert!-becausewecouldreallyhaveusedhim.Maybeanothertime.
4.Thecandidatewasn'tsoldonus,andthatwasfine,becauseweweren'tagoodmatchforoneanother.We,nonetheless,wantedhimtothinkwellofus-andtellothersaboutourwonderfulcompany.
Whodidthatleavetosummarilydismisswithatwo-line"nothankyou"letter?Noone,that'swho.
LISTEN,LEARN,SELL.Icametorealize,inshort,thateverymeetingwithaprospectivemanagementhire-usuallyoverameal,ascustomdictatedatthetime-shouldrevolvearoundvetandwoo,listenandsell,evaluateandsharethevisionofourcompany'sshiningprospects,andgainanunderstandingofwhetherthecandidatewassomeoneweshouldhire.Andalsotogetthepersonexcitedaboutourcompany,aninseparablegoal.
Whatevertheoutcomeofaparticularsearch,it'simportantthatyouneverstopevaluatingandneverstopselling-consultativesellingthatseekstounderstandwhatacandidateisafterandwhetheryoucandeliverit.It'simportanttoapproachthesetasksseriously,becausenocompanydeservestohiredecent,senior-leveltalentifittreatsthefirstcoupleofinterviewswithanycandidateasa"youshowus"screeningbeforeitbeginssellingitself.
Thisiswhyit'salmostalwaysafatalerrortoassignmid-andsenior-levelcandidateselectiontojuniorhuman-resourcespeople.Canyouimaginehavingtodescribeyourexpertiseinbrandstrategytoapersontwoyearsoutofcollege?
MULTIPLEPAYOFFS.There'snospecialsecrettothevet-and-woointerview.Simplytalk,listen,andaskquestions.Not"tellmeyourgreatestaccomplishmentsatABCCorp."questions.Regular,humanquestionsthatwilldrawoutthecandidate'sinterests,strengths,andthoughtprocesses.Yoursellingshouldbemoreinthelineofrecountingyourownhappyexperiencesatthecompanythanrecitingitsaccomplishments.
Thegoalistoprovideyourselfwithachoiceofseveralmotivated,expectantcandidates.Thepayoffwillbebetteremployees,goodwillforyourcompanyinthejobmarket,andgreatfuturerelationships-amongboththepeopleyouhireandtheonesyoudon't.
