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HiringwithAHumanTouch
2007-7-16 21:31:31 来源:来源不详 阅读:

  RECRUITINGSTRATEGIES

  ByLizRyan

  Ratherthanstickingwiththestandardrecruit-and-selectmodel,companieslookingforserioustalentneedtosellthemselvesaswell

  IfweenduponedayinsomethinglikeAldousHuxley'sBraveNewWorld-aplannedsocietyinwhichkidsareassignedtheirfutureoccupationsbythethirdgrade-someofthelittletykeswillsurelyendupinhuman-resourcestrainingclasses,learningaboutthetwostepsinvolvedinstaffing:recruitingandselection.

  PeopleinHRhavebeentalkingaboutrecruitingandselectionaslongasIcanremember-andforjustaslong,deludingthemselvesaboutthewayweoughttobehiringmid-andsenior-levelexecs.

  HARDTOFIND.Recruiting,aswehavepracticedit,hasmeantcastinganettoalerttherightpeopletoajobopportunity.Oncetheylineupatyourdoor,figurativelyspeaking,youstartthesecondstage-selection.Thatmeanspickingthebestpersonandmakinganoffer.Seehoweasyitis?

  ThisprocesscallstomindthelongshoremeninOntheWaterfront(starringthelateMarlonBrando),whowaitedtobecalled-ornot-forworkeverymorning.AVietnamesefriendofmineexperiencedthisinreallife,whilelanguishinginaHongKongrefugeecampbeforehisimmigrationtotheU.S.SoIknowthereareplaceswhereexcellentcandidatessitandwaittobeselected.

  NotintheKnowledgeEconomy,however-norinthecompetitivemarketplaceforsenior-leveltalent.Notachance.Eveninthisstill-not-rosyjobmarket,reallygoodcandidatesarehardtofind.Theproofisthatexecutiverecruitersarestillearningnicefeesforfindingpeoplewhocanmakeadifferenceinacompany'sfortunes.

  FOURVARIETIES.Moreover,employersareaddingslotsverycautiously,andsomuchisridingoneachemployee'sperformancethatit'svitaltofindtherightpeople.Andthisiswhyit'sessentialforcompaniestoabandontherecruitingandselectiontraditioninfavorofabetterapproach-onethatIcall"vetandwoo."

  Idevelopedthevet-and-woomentalityduringthelaborshortagedaysofthetechboominthemid'90s.Duringmyemployer'srapidgrowthitbecameobviousthateverysenior-levelcandidatewasasignificantpersontousinonewayoranother.Generally,theyfellintofourcategories(using"he"forsimplicity):

  1.Thecandidatewasbothsolidandsoldonus,andwewouldpursuehimlikeacheetahafterathree-dayfast.

  2.Thecandidatewassoldonus,butnotrightforusrightthen.Sowewouldkeepthedooropen,becausehemightbeaterrifichireinsixmonthsorayear.

  3.Thecandidatewasn'tsoldonus-redalert!-becausewecouldreallyhaveusedhim.Maybeanothertime.

  4.Thecandidatewasn'tsoldonus,andthatwasfine,becauseweweren'tagoodmatchforoneanother.We,nonetheless,wantedhimtothinkwellofus-andtellothersaboutourwonderfulcompany.

  Whodidthatleavetosummarilydismisswithatwo-line"nothankyou"letter?Noone,that'swho.

  LISTEN,LEARN,SELL.Icametorealize,inshort,thateverymeetingwithaprospectivemanagementhire-usuallyoverameal,ascustomdictatedatthetime-shouldrevolvearoundvetandwoo,listenandsell,evaluateandsharethevisionofourcompany'sshiningprospects,andgainanunderstandingofwhetherthecandidatewassomeoneweshouldhire.Andalsotogetthepersonexcitedaboutourcompany,aninseparablegoal.

  Whatevertheoutcomeofaparticularsearch,it'simportantthatyouneverstopevaluatingandneverstopselling-consultativesellingthatseekstounderstandwhatacandidateisafterandwhetheryoucandeliverit.It'simportanttoapproachthesetasksseriously,becausenocompanydeservestohiredecent,senior-leveltalentifittreatsthefirstcoupleofinterviewswithanycandidateasa"youshowus"screeningbeforeitbeginssellingitself.

  Thisiswhyit'salmostalwaysafatalerrortoassignmid-andsenior-levelcandidateselectiontojuniorhuman-resourcespeople.Canyouimaginehavingtodescribeyourexpertiseinbrandstrategytoapersontwoyearsoutofcollege?

  MULTIPLEPAYOFFS.There'snospecialsecrettothevet-and-woointerview.Simplytalk,listen,andaskquestions.Not"tellmeyourgreatestaccomplishmentsatABCCorp."questions.Regular,humanquestionsthatwilldrawoutthecandidate'sinterests,strengths,andthoughtprocesses.Yoursellingshouldbemoreinthelineofrecountingyourownhappyexperiencesatthecompanythanrecitingitsaccomplishments.

  Thegoalistoprovideyourselfwithachoiceofseveralmotivated,expectantcandidates.Thepayoffwillbebetteremployees,goodwillforyourcompanyinthejobmarket,andgreatfuturerelationships-amongboththepeopleyouhireandtheonesyoudon't.



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